In this section you can find our annual reports, internal policy statements and external policy and research publications.
Our Annual Report for 2024 highlights the strategy and decisions we’re taking to continue to support our service users and our financial statements. Find out more.
Download our strategy document here.
We have a responsibility to promote the welfare of all vulnerable adults, children, and young people, to keep them safe and to deliver our services in a way that protects them. Find out more.
Nacro is committed to responding and resolving issues of Anti-Social Behaviour (ASB) that is reported to it by both its own Occupants and the wider communities within which Nacro works. There are clear regulatory requirements for Registered Providers regarding recording and responding to ASB and this policy sets out Nacro’s response to ASB.
The purpose of this policy is to detail how property repair is undertaken in Nacro, in line with financial, statutory, and regulatory requirements.
This policy is to define how damp and mould is identified, diagnosed, and responded to in Nacro premises, where Nacro employee, service users and volunteers have a presence.
Nacro is committed to consistently provide an excellent service to all our service users. However, we recognise that there are times when our service fails to meet the high standards we have set. If we fail to meet our own service standards or provide a poor service, we aim to put things right. At times this may involve paying compensation. We recognise that our service user’s support needs may mean that they are additionally adversely affected by any failure to meet expected service standards. Find out more.
In August 2021, Nacro, in partnership with the University of Northampton (UON), was commissioned by Forces in Mind Trust (FiMT) to conduct research into the barriers to identification and uptake of support for ex-service personnel and their families in the criminal justice systems (CJS) of England, Wales, and Scotland. This research aims to increase knowledge in this area to enable policy makers and service deliverers to better identify and meet the needs of this group, with the intention of reducing the likelihood of ex-service personnel entering the CJS or reoffending.
Download to read the full research and report.
In August 2021 Nacro, in partnership with the University of Northampton (UON), was commissioned by Forces in Mind Trust (FiMT) to conduct research into the barriers to identification and uptake of support for
ex-service personnel and their families in the criminal justice systems of England, Wales and Scotland.
This briefing provides a summary of the research findings, which are fully set out in the main report.
The report is the second from the Nacro Justice ExChange, a network of people who have been in contact with the criminal justice system and received support from Nacro. This briefing examines:
The Better Justice Partnership has set out to transform the penal system. But to state the obvious, it is politicians and their advisers who enact reforms. If we want to influence their choices, we must first understand them. This report is an attempt to see the world of criminal justice reform through their eyes. Find out more.
This guide is for organisations that recruit for jobs, roles or courses that require placements, which are exempt, or ‘excepted’, from the Rehabilitation of Offenders Act 1974.
