Contact us

Contact details

Head office

Tel: 0300 123 1889

Walkden House, 16-17 Devonshire Square, London, EC2M 4SQ

Criminal Record Support Service

Information and advice for people with criminal records, families and people working with them and queries about DBS checks

Tel: 0300 123 1999
Email: helpline@nacro.org.uk

Support and training for organisations and employers
Tel: 0845 600 3194
Email: employeradvice@nacro.org.uk

Operating times:
Monday – Thursday | 9am – 5pm
Friday | 1pm – 5pm

Press office

Tel: 07881 625 474

media@nacro.org.uk

Corporate services (Finance, HR, IT)

Tel: 0300 123 1889

HR: HR@nacro.org.uk
Finance: Purchase.ledger@nacro.org.uk

12-22 Edmund House, Newhall Street, Birmingham B3 3AS

For Nacro tenants

Please contact your support worker in the first instance.

You will be given an out of hours number by your support worker.
For further information, please refer to our For Service Users section

For people in a CAS-2 property

Support related matters: 0300 555 0264
Maintenance emergencies: 0300 555 0263

Operating times: 24 hours